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Device list, shared account #1355

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paulocotta opened this issue Feb 23, 2024 · 1 comment
Open

Device list, shared account #1355

paulocotta opened this issue Feb 23, 2024 · 1 comment
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question Further information is requested

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@paulocotta
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I have an XPTO_01 account associated with 3 devices. When listing these devices through the main account, I can view all of them without any issues.
However, when I share these devices with another account (XPTO_02), the devices are not displayed when attempting to list them.
It's important to note that the sharing process was successfully completed, as I can access and operate the devices normally through the application.

A ny idea what it could be, can anyone help?

_tks a lot

@AlexxIT AlexxIT added the question Further information is requested label Apr 9, 2024
@AlexxIT
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AlexxIT commented Apr 9, 2024

Maybe you have several homes in your 2nd account?

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