devices from coolkit are unavailable in new HA 2024

[ondrej0402]

Hi,
after installation new HA 2024, sonoff devices are unavailable from coolkit CK-BL602-SWP1-01(182)
all other devices original sonoff are working well.

thx

config_entry-sonoff-94546c61063f4b9b0ec43955ad4474c4.json

[AlexxIT]

Cloud auth doesn't work for you (don't know why). And this devices don't discovered in your LAN (don't know why).

[ondrej0402]

In ewelink app works everything, but in HA works just basics, duals.

[maitpatni]

same here, devices stopped working in latest HA version.

[ondrej0402]

After delete app from ios and install again, same in HA I use 3.5.3 version works again everything, crazy. Looks like ha 2024 is buggy

[AlexxIT]

https://github.com/AlexxIT/SonoffLAN?tab=readme-ov-file#issues

[ondrej0402]

I forgot to write that I downgrade HA to 2023.12 version as well and sonoff to 3.5.3.
Anyway I assume that it was my mistake with mixed versions of core, os, supervisor and sonoff lan, because I had problems with one esp mini and weather forecast as well
Thx
Regards O.

[amaisano]

Things just went offline for me the moment I updated HA core to 2024.3.0.

Cloud WS Connection error: Cannot connect to host us-pconnect5.coolkit.cc:443 ssl:default [None]
Cloud WS Connection error: Cannot connect to host us-pconnect8.coolkit.cc:443 ssl:default [Connect call failed ('52.52.228.195', 443)]
Cloud WS Connection error: Cannot connect to host us-dispa.coolkit.cc:443 ssl:default [Connect call failed ('34.217.226.132', 443)]

Cloud ERROR: {'error': 504, 'reason': 'Request Timeout', 'deviceid': '100153c92e', 'apikey': '1XXX', 'sequence': '1XX'}
Cloud ERROR: {'error': 529, 'reason': 'Internal Server Error', 'deviceid': '100153c92e', 'apikey': '1XXX, 'sequence': '1XX'}

sonoff-513c5dffce155fb2397773d228ec7529-Z906-f1d4d73feadf6253d591c547e4d4cde5.json

config_entry-sonoff-513c5dffce155fb2397773d228ec7529.json

[rainepretorius]

Things just went offline for me the moment I updated HA core to 2024.3.0.

Cloud WS Connection error: Cannot connect to host us-pconnect5.coolkit.cc:443 ssl:default [None]
Cloud WS Connection error: Cannot connect to host us-pconnect8.coolkit.cc:443 ssl:default [Connect call failed ('52.52.228.195', 443)]
Cloud WS Connection error: Cannot connect to host us-dispa.coolkit.cc:443 ssl:default [Connect call failed ('34.217.226.132', 443)]

Cloud ERROR: {'error': 504, 'reason': 'Request Timeout', 'deviceid': '100153c92e', 'apikey': '1XXX', 'sequence': '1XX'}
Cloud ERROR: {'error': 529, 'reason': 'Internal Server Error', 'deviceid': '100153c92e', 'apikey': '1XXX, 'sequence': '1XX'}

sonoff-513c5dffce155fb2397773d228ec7529-Z906-f1d4d73feadf6253d591c547e4d4cde5.json

config_entry-sonoff-513c5dffce155fb2397773d228ec7529.json

Exactly the same for me. Nothing works since 2024.3. I need to update to 2024.4 since support for my Alarm panel has been added in 2024.1

[AlexxIT]

Any 500+ errors not related to integration. It is cloud or devices issues.

[mattryyc]

I've been running into the same issue here of no pow updates in auto or cloud mode since updating to HA 2024.3. I had been using the integration problem free, but now only can get cloud pow updates when manually reloading the integration (only get a single update), or when I open the ewelink app (triggers a single update).

Can see these entries in the HA logs.

WARNING (MainThread) [custom_components.sonoff.core.ewelink.cloud] Cloud WS Connection error: Cannot connect to host us-dispa.coolkit.cc:443 ssl:default [Try again]

Ewelink app will allow me to view instant readout of power, but cannot get things to update in HA aside from the above mentioned manual ways to get a single update. Wondering if ewelink has throttled back the API access?

[AlexxIT]

@mattryyc It's just your local Internet connection issues

[mattryyc]

@mattryyc It's just your local Internet connection issues

If that’s true, why would reloading the Sonoff integration allow it to retrieve an updated power value successfully?

[AlexxIT]

You should check debug logs. The integration has all the tools for answers.