[Bug]: Steam Game Download Issue Since Latest WhiskyWine Update

[OhanazzZ]

Description

Since the latest dependency update for whiskywine (I was prompted to update it yesterday 2024-May-18), Steam suddenly started having issues with downloading new games.

Games downloads would get stuck at random point during the download process, then it would display "stopping download", then the Steam client is essentially dead, as in:

• you can navigate to other pages and tabs, but you cannot modify anything related to this or other downloads - you cannot click pause or continue the failed download, the download is dead.
• you cannot gracefully exit the Steam app (via the option in menu steam->exit), and can only force quit it
• Steam will NOT launch anymore, even after restarting the device :(

I tried the following, multiple times:

• removing the environment (the bottle) and creating new ones multiple times,
• different download regions within the steam app,
• downloading different games
• reinstalling whisky (following the instruction on deleting all associated folders each time)
  however, the issue persists

Other variables come to mind that might affect this:
the system and app language are English, the internet is always connnected

Steps to reproduce

Update the dependency for whiskywine as instructed, then start a new game download. Wait for the download to stop itself and hangs in the stopping stage

Expected behaviour

Games should download fine (as they have been) without ever reaching the "stopping download" stage and subsequently breaks the app (technically the bottle) :(

Logs

Whisky Version: 2.3.2
Date: 2024-05-19T12:55:35Z
macOS Version: 14.5.0

Bottle Name: steam
Bottle URL: /Users/ohana/Library/Containers/com.isaacmarovitz.Whisky/Bottles/AA9951FE-4C04-47B6-816F-3E6F142AE18E

Wine Version: 7.7.0
Windows Version: win11
Enhanced Sync: msync

Metal HUD: false
Metal Trace: false

Arguments: start /unix /Users/ohana/Library/Containers/com.isaacmarovitz.Whisky/Bottles/AA9951FE-4C04-47B6-816F-3E6F142AE18E/drive_c/Program Files (x86)/Steam/steam.exe

Environment:
{
    "DXVK_ASYNC" = 1;
    "GST_DEBUG" = 1;
    WINEDEBUG = "fixme-all";
    WINEESYNC = 1;
    WINEMSYNC = 1;
    WINEPREFIX = "/Users/ohana/Library/Containers/com.isaacmarovitz.Whisky/Bottles/AA9951FE-4C04-47B6-816F-3E6F142AE18E";
}

msync: bootstrapped mach port on wine-2cb8cd-msync.
msync: up and running.
002c:err:winediag:getaddrinfo Failed to resolve your host name IP
02c4:err:wininet:HTTP_ParseRfc1123Date unexpected time zone L"UTC"
02c4:err:wininet:HTTP_ParseRfc850Date unexpected month format L" May 2024 14:33:00 UTC"
02c4:err:wininet:HTTP_ParseDate unexpected date format L"Fri, 17 May 2024 14:33:00 UTC"
0104:err:wininet:HTTP_ParseRfc1123Date unexpected time zone L"UTC"

What version of Whisky are you using?

2.3.2

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

• Yes my issue is written in English

[plyght]

Hello, you need to turn off Msync to install games via steam. it can then be turned back on when playing your game.

[OhanazzZ]

@plyght Thanks, will try to see if it works.
Could you also reference evidence that supports your statement so we can better understand the why.
(I vaguely remember I always had it on when I was downloading games previously and it was fine)
Thanks :)

[plyght]

@plyght Thanks, will try to see if it works.

Could you also reference evidence that supports your statement so we can better understand the why.

(I vaguely remember I always had it on when I was downloading games previously and it was fine)

Thanks :)

@OhanazzZ of course!
Would you like me to screen record proof? That could help show evidence.

Also, I am not super familiar w/ the wine code, so I don't know why/where that error occurs. This means I won't be able to tell you the specific code that causes this. Sorry for the inconvenience.

-plyght

[OhanazzZ]

Doesn't hurt to include it if not too inconvenient.
The kind of "evidence" I was referring to was more like a text-based statement, found in things like release-note, known errors etc that shows the difference / potential issues with msync. A specific instance of the app that happens to work doesn't really help, as it doesn't explain what has changed, plus the app has been working fine in the past...

[plyght]

Doesn't hurt to include it if not too inconvenient. The kind of "evidence" I was referring to was more like a text-based statement, found in things like release-note, known errors etc that shows the difference / potential issues with msync. A specific instance of the app that happens to work doesn't really help, as it doesn't explain what has changed, plus the app has been working fine in the past...

I can direct you to the Whisky Discord server, where people might know where/when that issue popped up.

I am sorry for the inconvenience of not knowing why that issue happened.
I hope this helped!

-plyght

[electrovir]

I can't even launch Steam anymore without turning off MSync.

edit: after updating to macOS 14.5 (including a restart) Steam now launches with MSync turned on. My games aren't launching any more though :(

[OhanazzZ]

I can't even launch Steam anymore without turning off MSync.

edit: after updating to macOS 14.5 (including a restart) Steam now launches with MSync turned on. My games aren't launching any more though :(

Interesting... I never had any issues with MSync, I just left it that setting on default.
But yeah something has happened to whisky or one of its dependencies lately