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[Bug]: No letters (or font?) visible when downloading attachments. #306

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PedroAngel123 opened this issue Oct 27, 2023 · 2 comments
Open

[Bug]: No letters (or font?) visible when downloading attachments. #306

PedroAngel123 opened this issue Oct 27, 2023 · 2 comments
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bug Something isn't working pending-response Pending for a response, if no response is obtained it will be close

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@PedroAngel123
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Describe the bug
If I want to download an attachment and the screen with the directory pops up there are no readable letters visible.

To Reproduce
Download an attached file.

Expected behavior
Have readable letters.

Screenshots
If applicable, a
Schermafdruk van 2023-10-27 13-26-18
Schermafdruk van 2023-10-27 13-35-13

dd screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: Ubuntu 23.10
  • Installation source: snap
  • Version [e.g. 0.5.1-stable]
  • The previous version had the same issue for me.

Additional context
Looks like I'm missing a font maybe?? Sorry I'm a real newbie with Linux
Also, did you tried another build (AppImage, deb, rpm)? Nope I did not.
@PedroAngel123 PedroAngel123 added bug Something isn't working needs-review Added to issues/features that needs review labels Oct 27, 2023
@julian-alarcon
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julian-alarcon commented Nov 2, 2023 •
edited

I found this error before. Can you answer this questions?

  1. Are you Using Wayland or X11 desktop? (Switch to the other video render from the login screen options in Ubuntu and try again)
  2. Are you using a different font to the Default for your system? (Can you set it back to the default and try?)
  3. Do you have your Desktop in a language different to English? (Can you set it to English and try again)
  4. Please try .deb build

This seems to be an issue related to Snap. So, maybe, it's also good to know what version and packages are you using. Can you paste the info related to it (I added my current outputs)?

$ snap --version

snap    2.60.4
snapd   2.60.4
series  16
ubuntu  23.04
kernel  6.2.0-36-generic
$ snap list
core                         16-2.60.4                         16202  latest/stable    canonical✓     core
core18                       20230703                          2790   latest/stable    canonical✓     base
core20                       20230801                          2015   latest/stable    canonical✓     base
core22                       20230801                          864    latest/stable    canonical✓     base
cups                         2.4.6-4                           980    latest/stable    openprinting✓  -
gnome-3-28-1804              3.28.0-19-g98f9e67.98f9e67        198    latest/stable    canonical✓     -
gnome-3-34-1804              0+git.3556cb3                     93     latest/stable    canonical✓     -
gnome-3-38-2004              0+git.efb213a                     143    latest/stable    canonical✓     -
gnome-42-2204                0+git.ff35a85                     141    latest/stable/…  canonical✓     -

@julian-alarcon julian-alarcon added pending-response Pending for a response, if no response is obtained it will be close and removed needs-review Added to issues/features that needs review labels Nov 2, 2023
@PedroAngel123
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PedroAngel123 commented Nov 2, 2023 via email •
edited

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