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Vault/Stored Payment Methods not selected value when changing the uncheck/check my billing address and shipping address are the same #38718
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Hi @vbuiendertech. Thank you for your report.
Join Magento Community Engineering Slack and ask your questions in #github channel. |
Hi @engcom-Delta. Thank you for working on this issue.
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@magento give me 2.4-develop instance |
Hi @engcom-Delta. Thank you for your request. I'm working on Magento instance for you. |
Hi @engcom-Delta, here is your Magento Instance: https://2ff49090b319f9878babdc8527895b2a.instances-prod.magento-community.engineering |
@magento give me 2.4.7 instance |
Hi @engcom-Delta. Thank you for your request. I'm working on Magento instance for you. |
Hi @engcom-Delta, here is your Magento Instance: https://80fe48559389eaa2c094b83390086698.instances-prod.magento-community.engineering |
Hi @vbuiendertech , Thanks for reporting and collaboration. Verified the issue in magento 2.4-develop instance and the issue is not reproducible. Preconditions:- Braintree Payment Method (with Stored Cards) Steps to reproduce:- 1.Add a product to the cart and redirect to the checkout/#payment page. (Step 2 on the checkout page.) After unchecking/checking the checkbox, my billing and shipping address are the same, and click on the Update button. Selecting "My billing and shipping address are the same" doesn't de-select the selected stored credit card. Screen.Recording.2024-05-17.at.4.mp4 |
Thank you for response. But you tested on the Magento 2.4.7 and Braintree Payment v4.6.1. My issue existed on Magento 2.4.6-p5 ( this Magento version uses Braintree Payment v4.5.0-p1) Can you please test this issue on Magento 2.4.6-p5 and Braintree Payment v4.5.0-p1? and provide patches to resolve this issue before we upgrade to Magento 2.4.7? Thank you in advance! VietBui |
I will reopen this ticket. Please confirm with me. My issue existed on Magento 2.4.6-p5 ( this Magento version uses Braintree Payment v4.5.0-p1) Thank you so much. |
Hi @vbuiendertech , Thanks for reporting and collaboration. Verified the issue in latest magento 2.4.7 instance and the issue is not reproducible. Preconditions:- Braintree Payment Method (with Stored Cards) Steps to reproduce:- 1.Add a product to the cart and redirect to the checkout/#payment page. (Step 2 on the checkout page.) After unchecking/checking the checkbox, my billing and shipping address are the same, and click on the Update button. Selecting "My billing and shipping address are the same" doesn't de-select the selected stored credit card. Screen.Recording.2024-05-21.at.2.mp4 |
Hi @engcom-Delta, Thanks for reporting and collaboration. I know this issue can't be reproduced on Magento 2.4.7 But you can reproduce this issue on Magento 2.4.6-p5. Currently, my site uses Magento 2.4.6 -p5 and still hasn't plan upgrade to Magento 2.4.7 Can you provide patches to fix this issue on the Magento 2.4.6-p5? Thank you in advance! |
Hi @vbuiendertech , Thanks for reporting and collaboration. Verified the issue in magento 2.4.6-p5 instance and the issue is reproducible. Preconditions:- Braintree Payment Method (with Stored Cards) Steps to reproduce:- 1.Add a product to the cart and redirect to the checkout/#payment page. (Step 2 on the checkout page.) Selecting “My billing and shipping address are the same” under the stored credit card would de-select the selected stored credit card. Screen.Recording.2024-05-23.at.2.mp4We will get back to you soon for the patch required by you, meanwhile we are putting this issue on hold. |
Preconditions and environment
Steps to reproduce
Expected result
After unchecking/checking the checkbox, my billing and shipping address are the same, and click on the Update button. Selecting "My billing and shipping address are the same" should not de-select the selected stored credit card.
Actual result
Selecting “My billing and shipping address are the same” under the stored credit card would de-select the selected stored credit card.
This is my video test:
https://drive.google.com/file/d/1nq3MZpX5GKbtVaz_5g1WdyAYF0RcUL2A/view
Additional information
No response
Release note
No response
Triage and priority
The text was updated successfully, but these errors were encountered: