processing time

[gideononyewuenyi]

why does it take so much time to parse, 30 minutes and still waiting .......

[rwclayton]

Hey, @gideononyewuenyi - I've been having issues all day. Will you let me know if you get a server error?

[gideononyewuenyi]

Started parsing the file under job_id 50001bc4-ca6c-4c7b-842b-ef9942ebf5df
Error while parsing the PDF file '/Users/mac/Project-Hillda-AI/Gideon-Onyewuenyi-Resume.pdf': Server disconnected without sending a response.
Failed to load file /Users/mac/Project-Hillda-AI/Gideon-Onyewuenyi-Resume.pdf with error: Server disconnected without sending a response.. Skipping...
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@rwclayton

[rwclayton]

Have had the same issue all day, @gideononyewuenyi. Must be an issue with the API. Maybe the server is down? Hopefully we'll have answers soon.

[gideononyewuenyi]

I think it works now, thank you.

[qboy21]

This is one pdf document (48mb) and running for over 1 hour.
A nice start but too slow.

RemoteProtocolError: Server disconnected without sending a response.

[logan-markewich]

@qboy21 can you share the PDF? Some documents will be slower if they have many images that need to be OCR'd

[qboy21]

@qboy21 can you share the PDF? Some documents will be slower if they have many images that need to be OCR'd

Hi. Unfortunately, it's proprietary data that I cannot share. I can try with a public file of similar size and then revert back to you.