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Describe the bug
Upon reboot of the workstation the Licence that i have purchased shows as not valid in the connection GUI however in settings it shows as active and valid. connection fails due to licence issue so I have to deactivate and reactivate the licence for it to work
Expected behavior
A paid licence should not interrupt the running of the product
Logs
[2024-05-06T21:37:04Z INFO gpservice::cli] gpservice started: 2.2.0 (2024-04-30)
[2024-05-06T21:37:04Z INFO gpservice::ws_server] WS server listening on port: 34921
[2024-05-06T21:37:05Z INFO gpapi::process::gui_launcher] Version check passed: 2.2.0
[2024-05-06T21:37:05Z INFO gpapi::process::gui_launcher] Launching gpgui
[2024-05-06T21:37:05Z INFO gpgui::cli] gpgui started: 2.2.0 (2024-04-30)
[2024-05-06T21:37:05Z INFO gpgui::app] Setting the custom openssl conf path
[2024-05-06T21:37:05Z INFO gpgui::config::private_data] Loaded config key from keyring
[2024-05-06T21:37:05Z INFO gpgui::app::app_initializer] App initialized
[2024-05-06T21:37:05Z INFO gpgui::ws_connector] Connecting to WS server
[2024-05-06T21:37:05Z INFO gpgui::ws_connector] Received ping
[2024-05-06T21:37:05Z INFO gpgui::ws_connector] Connected to WS server
[2024-05-06T21:37:05Z INFO gpservice::handlers] New client connected
[2024-05-06T21:37:05Z INFO gpservice::ws_server] Sending current VPN state to new client
[2024-05-06T21:37:05Z WARN gpgui::license::api] Failed to call API: error sending request for url (https://api.lemonsqueezy.com/v1/licenses/validate): error trying to connect: dns error: failed to lookup address information: Name or service not known
[2024-05-06T21:37:07Z WARN gpapi::utils::window] Failed to raise window: Failed to raise window: GlobalProtect
[2024-05-06T21:37:08Z INFO gpgui::handlers::subscription] Sending the init event to client: main
[2024-05-06T21:37:08Z INFO gpgui::handlers::subscription] Sent the init event to client: main
attempting to ping that domain resolves in console
OS: [e.g. Ubuntu 22.04]
Desktop KDE
The text was updated successfully, but these errors were encountered:
this is an ongoing issue that happens every system restart. I suspect this is caused by the client performing this check too soon in the startup process and not reattempting upon failure.
It will check it when the client is started. BTW, will the client start automatically after the system startup? And if restarting the client works for you?
Describe the bug
Upon reboot of the workstation the Licence that i have purchased shows as not valid in the connection GUI however in settings it shows as active and valid. connection fails due to licence issue so I have to deactivate and reactivate the licence for it to work
Expected behavior
A paid licence should not interrupt the running of the product
Logs
[2024-05-06T21:37:04Z INFO gpservice::cli] gpservice started: 2.2.0 (2024-04-30)
[2024-05-06T21:37:04Z INFO gpservice::ws_server] WS server listening on port: 34921
[2024-05-06T21:37:05Z INFO gpapi::process::gui_launcher] Version check passed: 2.2.0
[2024-05-06T21:37:05Z INFO gpapi::process::gui_launcher] Launching gpgui
[2024-05-06T21:37:05Z INFO gpgui::cli] gpgui started: 2.2.0 (2024-04-30)
[2024-05-06T21:37:05Z INFO gpgui::app] Setting the custom openssl conf path
[2024-05-06T21:37:05Z INFO gpgui::config::private_data] Loaded config key from keyring
[2024-05-06T21:37:05Z INFO gpgui::app::app_initializer] App initialized
[2024-05-06T21:37:05Z INFO gpgui::ws_connector] Connecting to WS server
[2024-05-06T21:37:05Z INFO gpgui::ws_connector] Received ping
[2024-05-06T21:37:05Z INFO gpgui::ws_connector] Connected to WS server
[2024-05-06T21:37:05Z INFO gpservice::handlers] New client connected
[2024-05-06T21:37:05Z INFO gpservice::ws_server] Sending current VPN state to new client
[2024-05-06T21:37:05Z WARN gpgui::license::api] Failed to call API: error sending request for url (https://api.lemonsqueezy.com/v1/licenses/validate): error trying to connect: dns error: failed to lookup address information: Name or service not known
[2024-05-06T21:37:07Z WARN gpapi::utils::window] Failed to raise window: Failed to raise window: GlobalProtect
[2024-05-06T21:37:08Z INFO gpgui::handlers::subscription] Sending the init event to client: main
[2024-05-06T21:37:08Z INFO gpgui::handlers::subscription] Sent the init event to client: main
attempting to ping that domain resolves in console
OS: [e.g. Ubuntu 22.04]
Desktop KDE
The text was updated successfully, but these errors were encountered: